Terms of Service

Our Service

Duly provides AI-powered property due diligence reports to empower first home buyers and property investors with comprehensive insights about properties they're considering. Our AI agents analyse publicly available information to provide reports typically completed in less than half an hour.

Service Availability

Our service is available:

• M–F: 9am – 5pm
• Saturday: 10:00 AM - 4:00 PM NZST
• Sunday: Closed

Information Accuracy

Our reports are based on publicly available information and AI analysis. While we strive for accuracy, property information can change, and our reports should be used as a starting point for your due diligence, not as a substitute for professional property inspection or legal advice.

Satisfaction Guarantee

We offer a 7-day satisfaction guarantee. If you are not happy with your report, please reach out to our support team at [email protected] and we will work to resolve your concerns.

User Responsibilities

By using our service, you agree to:

• Provide accurate property information for analysis
• Use our reports responsibly as part of your due diligence
• Not redistribute or resell our proprietary reports
• Seek professional advice for legal and financial decisions

Limitation of Liability

Duly provides information and analysis tools to assist in property evaluation. We are not liable for property purchase decisions made based on our reports. Always conduct your own due diligence and seek professional advice.

Contact Information

For questions about these Terms of Service, please contact us at [email protected] or visit our contact page. We're located in Hobsonville Point, Auckland, New Zealand.

Changes to Terms

We may update these terms from time to time. Continued use of our service after changes constitutes acceptance of the updated terms.